Net Retry / 519 Error... More
Henry M. Seiden
info at techworkspro.com
Tue May 19 14:36:03 PDT 2009
Hi All,
I just set up a different (older) desktop client server machine, using
Retro 6.1.230, this time running on an old G3/400MHz B+W CPU, on a
newly installed network connection. I'm getting a communications
failure error, time out/Net Retry failure appears during the backup
phase after the scanning phase completes. The same thing happens on
any client backup (whether using Backup Server or backup script).
The clients backup fine on another Retro machine (Mac Pro). What's the
best way to troubleshoot this further? The clients use version
6.3.019. Is there some compatibility issue between the version of
Client and the version of Retro Desktop and the OS X version (10.4.11)?
The Backup has the latest version may not be compatible with a PPC (is
it Universal?) or the client combination of PPC. I do know that the
backup does local just fine, it is some kind of network issue. I can
see it hang after the scanning phase when it goes to execute/run the
backup. But what is it? Suspect something about the CPU or the
connection, or the install of Retro on the CPU or the machine itself.
Here is what I tried so far.
Checked the backup machine's network connection:
• Seems fast enough to surf.
• Ping says it sees the networked machine addresses OK, ping time (in
Network Utility) is good- under 0.6ms to/from the CPU (measured at any
client machine).
• Firewall on the Backup CPU is NOT on. It is on (and was working fine
with other Desktop Backup) on the clients.
• I can see and transfer files in the OS using the native OS X sharing
scheme.
Hard drive space. Gobs. All ATA100 in the machine (2x500gb all told).
Checked local backups. OK.
Checked backup operation with another CPU running same version of
Retro. OK.
Anything else to try?
Henry
--
Henry M. Seiden
henry<at>techworkspro<dot>com
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